Whether you’re a first-timer or it’s been a while,
knowing some Tokyo Tourism
Tips makes your Tokyo visit even more fun.
This event gives you that oh-so-Tokyo
capsule toy experience,
while learning Tokyo etiquette and customs.
Join Hello Kitty and get tips
for enjoying Tokyo!
How to “Hello Tokyo” page.
event venue and get a capsule toy!
featuring Hello Kitty from
How to “Hello Tokyo”
or one of three different cards
with visuals from the event
After opening your capsule,
please bring the ticket to a staff member to redeem your prize.
Tokyo Metropolitan
Government Building
South Observatory
Hours: 12:00 - 20:00
* Building is closed August 5 (Tue.) and August 19 (Tue.)
No. 1, 45F Nishi-Shinjuku 2-8-1, Shinjuku-ku, Tokyo 160-8001
Asakusa Culture Tourist Information Center
7th floor exhibition space
Hours: 9:00 - 17:00
* Closes at 15:00 on July 26
for Sumidagawa Fireworks Festival
and more tips on transportation, too.
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What is the goal of the campaign?
The main goal is to encourage visitors to learn Tokyo etiquette and customs during their stay to ensure that everyoe has a comfortable visit.
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How do I receive my prize?
Take part in the event, get your capsule toy, and if you get lucky, receive your prize on the spot.
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Are there entry requirements ?
The only requirements are that you access the event from your own smartphone and that you may only participate once.
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Is it okay to post on social media?
Feel free to post on social media. Don’t forget to use the #hellotokyocapsule when you post!
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Is it okay to sell a prize I win at the event?
Selling event prizes is strictly prohibited.
about the How to “Hello Tokyo” campaign to:
July 17 (Thu.) - September 2 (Tue.), 2025
Hours: 10:00 - 18:00 (includes weekends and holidays)
* Service available in Japanese and English